Contact Absolute Restoration Service
24/7 Emergency Restoration Assistance Across Melbourne
When water, mould, fire, smoke or contamination affects a property, getting clear advice early can help limit further damage and identify the safest next step. Absolute Restoration Service supports homeowners, businesses, strata managers, builders and property professionals across metropolitan Melbourne.
For urgent assistance, call 1300 114 842. Attendance depends on location, site conditions and technician availability.
Safety first: if there is fire, a medical emergency, suspected gas, live electricity, structural instability or another immediate danger, leave the affected area and call 000 or the relevant emergency authority before contacting a restoration contractor.
How We Can Help
- Water damage restoration, extraction and structural drying
- Flood damage restoration and emergency cleanup
- Mould removal and remediation
- Mould and moisture inspections
- Fire and smoke damage restoration after the site is released as safe
- Biohazard remediation and controlled cleaning
- Clandestine drug contamination remediation
- Indoor air quality assessments
What to Tell Us
To help our team understand the situation, provide your suburb, property type, the incident or concern, when it began, the rooms and materials affected, and whether the source has been stopped. If safe, photographs can also help with initial triage. For fire, police or biohazard sites, tell us whether the relevant authority has released the area.
What Happens Next
- Initial discussion: we gather details and identify immediate safety or damage-control priorities.
- Inspection or attendance: where appropriate, we arrange access based on urgency, location and availability.
- Assessment and scope: technicians inspect affected areas and explain recommended restoration or remediation steps.
- Documentation: moisture readings, photographs and supporting records can be prepared where included in the agreed scope.
Our technicians are IICRC-trained and use professional moisture detection, water extraction, drying, HEPA air filtration and containment equipment suited to the work required.
Melbourne Service Coverage
We assist clients throughout metropolitan Melbourne and selected surrounding areas. Visit our service coverage area or call to confirm availability for your suburb.
Frequently Asked Questions
Do you provide emergency restoration assistance?
Yes. You can call 1300 114 842 at any time to discuss urgent water, flood, mould, fire, smoke or contamination damage. Attendance times vary with location, conditions and technician availability.
Can I request a non-urgent inspection?
Yes. Complete the contact form with the property address, the issue and your preferred contact details. Our team will follow up to discuss suitable next steps.
Do you work with insurers and property managers?
We work with homeowners, businesses, strata representatives, property managers, builders, insurers and loss adjusters. The reports and documentation available depend on the service scope.
What should I do before your team arrives?
Do not enter an unsafe area or disturb suspected mould, sewage, drug residue or biohazard contamination. If safe, stop the water source and avoid operating electrical items in wet areas. Follow emergency-authority instructions first.
What information is useful when contacting you?
Your suburb, property type, affected areas, when the incident occurred, whether the source has been stopped and any safe-to-take photographs will help us assess the enquiry.
Is my contact information kept private?
Information submitted through this form is used to respond to your enquiry and manage the requested service. Please do not include medical records, payment-card details or unnecessary sensitive information.
Contact Details
Phone: 1300 114 842
Email: [email protected]
Address: 11A The Crossway, Campbellfield VIC 3061
Call ARS now or use the form to request an inspection or quotation.